I just bought your program. I purchased the Personal Algebra Tutor (PAT) and I am really disappointed with it. Reasons: 1) if the computer crashes, you have to email them for a password (where I live, on a mountain with high winds, we get alot of power outages) as well as lightning strikes; 2) they said that the problems could be typed in and a solution would be provided. Half of the math problems I have had, do not work with their program; 3) they say to email them the questions and they will provide the solutions, but it can take up to 24 hours, and sometimes that is too long to wait for an answer. To show proof of my confirmed purchase of the PAT program, I have attached a copy of the receipt that they sent to me.
Teachers used to pick on me because I didn't do my homework, but now the Algebrator does my homework for me, and the funny thing is that I actually understand where those results came from.
Joanne Ball, TX
The way this tool works, the step-by-step approach it provides to complicated equations it makes learning enjoyable. Great work!
If it wasnt for Algebrator, I never would have been confident enough in myself to take the SATs, let alone perform so well in the mathematical section (especially in algebra). I have the chance to go to college, something no one in my family has ever done. After the support and love of both my mother and father, I think wed all agree that I owe the rest of my success as a student to your software. It really is remarkable!
Melissa Jordan, WA
Thanks for the quick reply. Now that's customer service!
Blaine Milham, MH